Privacy Policy
Effective Date: 28 December 2024
At Vera Chin Coaching, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and coaching services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, and any other details you provide when signing up for coaching services, workshops, newsletters, or discovery calls.
Payment Information: Billing details when you purchase our services. We use secure third-party payment processors, and we do not store your credit card information.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Provide, manage, and improve our coaching services and website.
Respond to your inquiries and process your bookings.
Respond to your inquiries and process your bookings.
Analyse website usage to enhance your experience.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties except in the following cases:
To trusted third-party service providers who assist us in operating our website and delivering services (e.g., payment processors, email platforms).
To comply with legal obligations, enforce our Terms and Conditions, or protect our rights and safety.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyse website traffic and customise content to your preferences. You can control or disable cookies through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we take all reasonable steps to safeguard your data.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails.
Request a copy of the data we hold about you. To exercise these rights, please contact us at [email protected]
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: [email protected]
© Copyright 2024. Vera Chin. All rights reserved.